Notify the funeral and life policy institutions

Claiming on a policy

In the event of the death of a loved one, you will need to locate any funeral or life policies the deceased had in place and contact the relevant insurer. They will then notify you of the documents you will need to provide them with so that the claim assessment can begin.

You can help speed up the claims assessment process by having the following documents ready:

  1. A certified copy of the death certificate
  2. Certified copies of deceased’s ID
  3. Certified copies of beneficiary’s ID
  4. Beneficiary bank details

*Please note that the cover provider may require additional information or documentation dependent on the individual circumstances in order to assess the claim.